Privacy Policy

Effective Date: 06/18/2025

Last Updated: 06/18/2025

Welcome to Clark Solution Services. We are committed to protecting the privacy of our website visitors, clients, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.clarksolutionservices.com.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

This policy applies to information we collect on this website. It does not apply to the data you may entrust to us as part of our I.T. services (e.g., data on servers we manage for you). Data handling for our direct services is governed by the terms of our Master Service Agreement (MSA) or a separate contractual agreement with you.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

A. Personal Data You Provide to Us We collect personally identifiable information that you voluntarily provide to us when you:

Fill out a contact form (e.g., name, email address, phone number, company name, message content).
Request a quote or consultation.
Subscribe to our newsletter or mailing lists.
Communicate with us via email, phone, or other means.

B. Data We Collect Automatically When you visit our website, we may automatically collect certain information about your device and Browse activity. This information may include:

Log and Usage Data: Your IP address, browser type, operating system, pages visited, the dates/times of your visits, and the referring website.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to collect and track information to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

Provide and Manage Services: Respond to your inquiries, support requests, and provide the services you have requested.
Communicate with You: Send you administrative information, marketing communications, newsletters, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Improve Our Website: Monitor and analyze usage and trends to improve your experience on our website.
Security and Fraud Prevention: To protect our website and business from security threats, fraud, or other illegal activities.
Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. Disclosure of Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations:

Third-Party Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as website hosting, data analysis (e.g., Google Analytics), email delivery, and customer relationship management (CRM). These parties are obligated to protect your data and are restricted from using it for any other purpose.
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to a legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. We have implemented measures such as Secure Sockets Layer (SSL) technology to encrypt data during transmission. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location and jurisdiction (e.g., European Economic Area under GDPR, California under CCPA), you may have the following rights regarding your personal data:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

7. Third-Party Websites

Our website may contain links to third-party websites and applications of interest that are not affiliated with us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not intended for or directed at children under the age of 13 (or 16 in the EEA). We do not knowingly collect personally identifiable information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.